To begin, go to the Start Menu > All Programs > Microsoft Office > Microsoft Office Tools, and then click on Microsoft Office Diagnostics.Īfter Microsoft Office Diagnostics opens, click Continue on the first page.īy default, all of the diagnostic tests are enabled, so you may click on Run Diagnostics to proceed with diagnosis and repair.įor a summary of each diagnostic, visit Microsoft's site. You may be prompted to reboot your computer to apply all changes and complete setup. This process may take a few minutes, but after completion, you will be prompted to exit and restart any open Office programs.
Partway through the repair process, your computer will look like the image below.This may take some time, depending on your Internet connection and your computer. You will need to close all Microsoft programs before clicking repair, this includes Skype. Select Online Repair for the best chance of fixing the issue.If you have office installed in a different language, then ending may not be exactly the same as the picture below.Select change.
This step works for Windows Vista/7/8/8.1/10.
These solutions apply to Office 2013, 20.
This document explains how to correct Microsoft Office if it is not working or crashes frequently.